Fiens Ford Lincoln Dealership Photo

EMPLOYMENT OPPORTUNITIES

We are always looking for nice people with integrity to join the Fines Ford Lincoln team. If you want your resume added to our database for our HR Manager to review, please submit it to careers@finesfordlincoln.ca

CURRENT OPPORTUNITIES:

Application Process

Interested applicants should submit their resume & cover letter to careers@finesfordlincoln.ca, to the attention of Katie Fines, HR Manager. Applications will be kept in the strictest of confidence. Fines Ford Lincoln is an equal opportunity employer. Candidates must be legally entitled to work in Canada.


Sales & Leasing Consultant


We are interested in candidates who:

Have a love for selling
Are self-motivated, goal oriented
Consistently exceed customer expectations with their sales approach & ability to build relationships
Pride themselves on being a product knowledge expert who can sell the true value of the vehicle
Tailor their selling approach based on the clientele
Have strong written and verbal communication skills to effectively negotiate and answer questions & concerns
Possess a valid OMVIC license and valid Ontario Driver’s License, with a clean abstract

We offer:

- A biweekly base salary + volume based bonus + other monthly/annual incentives
- demo or car allowance
- C.A.D.A benefits plan and optional pension plan

Submit your resume for an opportunity to join an established family owned & operated, 30 year business with a loyal and growing customer base!
You'll be working in a state-of-the-art facility, with a large inventory of new & certified pre-owned vehicles, and you'll be representing one of the industry's best product lines.

Fines Ford is an equal opportunity employer. Candidates must be legally entitled to work in Canada.

Apply Now


Pre-Owned Vehicle Manager


The Opportunity

Fines Ford Lincoln has an immediate need for a Pre-Owned Vehicle Manager. The successful incumbent has a passion for managing the pre-owned vehicle department and a track record of achieving results. The role reports directly to the General Sales Manager. The incumbent would be required to work every other Saturday and 2 evenings per week.

Responsibilities

The role is responsible for the profitability of the Pre-Owned Vehicle department. Accordingly, the responsibilities are:

    • Acquiring and maintaining the right mix of inventory
    • Managing the reconditioning of vehicles
    • Ensure vehicles are properly valued at all times, making timely adjustments when necessary
    • Monitoring inventory turn-over
    • Manage online presence for vehicle pricing, specs, etc
    • Plan, manage & refresh the display of vehicles
    • Equip the Sales Consultants with updated information on the pre-owned inventory
    • Work with the Marketing Manager and General Sales Manager to create and implement promotional strategies
    • The incumbent will be expected to support Sales Consultants with new vehicle deals, knowledge of incentives, pricing, options, etc is required

Experience

    • Experience in appraising, retailing, wholesaling, acquiring and maintaining pre-owned inventory.
    • Previous Ford & Lincoln brand experience is an asset, but not required
    • Comfortable using DealerSocket
    • Prior experience with CPO program

Skills and Attributes

    • Self-motivated with a passion for pre-owned vehicles
    • Team player who is open to change and embraces new ideas
    • Sound decision making ability
    • Strong attention to detail
    • Technologically savvy
    • Appreciation for customer service
    • Honest and transparent

Qualifications

    • Valid OMVIC License
    • Valid Ontario Drivers License and a clean driver record

Parts Assistant

This role will support the day-to-day running of the Parts department, working directly with the Parts Manager to ensure the department is run in an efficient & organized manner. The Parts Assistant reports to the Parts Manager. Incumbent must be available to work one evening per week and every third Saturday.


Responsibilities

    • Opening & closing routines
    • Parts counter assistance & parts window assistance
    • Picking parts, putting away parts (ie: lifting, sorting) and delivering parts
    • Daily/weekly movement of PEARS identified warranty parts/CORES and disposal of garbage/obsolete parts
    • Assistance in the reorganization of the department for greater efficiency (ie: day to day housekeeping but also overall inventory organization)
    • Support the inventory of customer seasonal tires (ie: responsible for storage and cataloguing the tire stock)
    • Special order parts support
    • Assist in inventory control (ie: monthly bin counts, converting bin locations to updated organizational system, annual parts inventory)
    • Support parts orders (ie: fast moving parts, fluids, consumables. Etc)
    • Shipping & receiving
    • General ad hoc support to Parts department as directed

Skills and Attributes

    • Positive & professional attitude, courteous to both internal & external customers
    • Responsive to customer inquiries in a timely manner
    • Ability to multi-task and manage competing customer inquiries, calls, emails, etc.
    • Strong organizational skills and a keen attention to detail
    • Proven track record of learning new software & computer applications quickly
    • Excellent communication skills – written, verbal (in-person and over the phone)
    • Ability to follow directions and work autonomously
    • Ability to lift 50lbs (ie: incumbent will be moving a variety of parts throughout the day – rims, tires etc)

Experience

    • Previous experience working in a dealership environment is preferred

Qualifications

· Valid Ontario Driver’s License

· Clean driver’s abstract


Apply Now


Appointment Coordinator

Fines Ford Lincoln has an immediate need for a full-time Appointment Coordinator to join our busy Service department. This role will support the Service department in ensuring that customer appointments can be booked in an efficient & accurate manner and that customer inquiries can be answered in a timely fashion.

Hours of work: 8am – 5pm, 1 hour lunch (unpaid), with potential for additional hours depending on time of year & customer demand


Responsibilities

    • Performing inbound/outbound calls for service department
    • Service/Appointment Reminders, reaching out to no shows & rescheduling appointments
    • Support seasonal campaigns and recall notices
    • Book appointments with attention to Manufacturer/Dealer recommended maintenance
    • Schedules
    • Respond to all customer emails with accurate information and in a timely fashion
    • Cashing out customers at the end of their appointment
    • Retrieve customers from the lounge to inform them that their vehicle is ready
    • Provide additional administrative support as directed by the Service Manager
    • Work in conjunction with the Parts & Service team to provide excellent Customer Service

Skills and Attributes

    • Positive & professional attitude
    • Responsive to customer inquiries in a timely manner
    • Ability to multi-task and manage competing customer inquiries, calls, emails, etc.
    • Strong organizational skills and a keen attention to detail
    • Proficient in Microsoft Office (Excel and Word)
    • Excellent communication skills – written, verbal (in-person and over the phone)

Experience

    • Previous experience in similar role is preferred
    • Customer service experience

Qualifications

    • Valid Ontario Driver’s License
    • Clean driver’s abstract

Apply Now


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