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Employment Opportunities

We are always looking for nice people with integrity to join the Fines Ford Lincoln team. If you want your resume added to our database for our HR Manager to review, please submit it to careers@finesfordlincoln.ca

Licensed Technician

Application Process

Interested applicants should submit their resume & cover letter to careers@finesfordlincoln.ca, to the attention of Katie Fines, HR Manager. Applications will be kept in the strictest of confidence. Fines Ford Lincoln is an equal opportunity employer. Candidates must be legally entitled to work in Canada.
Sales and Leasing Consultant

The Opportunity

We are interested in additional Sales Consultants to join our Sales department. The role reports to our General Sales Manager. You have the opportunity to sell both new & used inventory. Typical shifts are 9am-5pm, 1pm-8pm, and the role requires Saturday shifts.

We are interested in candidates who:

    • Have a love for selling
    • Are self-motivated, goal oriented
    • Consistently exceed customer expectations with their sales approach & ability to build relationships
    • Pride themselves on being a product knowledge expert who can sell the true value of the vehicle
    • Tailor their selling approach based on the clientele
    • Have strong written and verbal communication skills to effectively negotiate and answer questions & concerns


We offer:

    • A biweekly base salary + volume based bonus + other monthly/annual incentives
    • Demo or car allowance
    • C.A.D.A benefits plan and optional pension plan
    • Sales training
    • Opportunity to work for a family owned & operated dealership with 31 years of positive reputation in the Caledon community


Qualifications

    • Possess a valid OMVIC license and valid Ontario Driver’s License, with a clean abstract

Application Process

Please submit your resume to careers@finesfordlincoln.ca, Attention: Katie Fines, HR Manager.

Fines Ford is an equal opportunity employer. Candidates must be legally entitled to work in Canada.

Service Advisor

The Opportunity

Fines Ford Lincoln has an immediate need for a full-time Service Advisor. The successful incumbent is an experienced Service Advisor who quickly builds rapport with customers and can successfully multi-task in a busy and dynamic Service department. The successful incumbent must be available to work 1 evening per week and every third Saturday to support the needs of our customers.


Reporting to: Customer Experience Manager


Responsibilities

The Service Advisor has a wide variety of responsibilities, including but not exclusive to:

  • Greeting customers on the phone or in person
  • Scheduling appointments
  • Explaining the nature of repairs to customers, liaising between the technician and the customer
  • Providing repair recommendations to customers
  • Advising customers how to maintain their vehicle
  • Selling parts & labour
  • Providing an extraordinary experience for all Fines Ford Lincoln customers
  • Utilizing Ford corporate programs when required (ie: FMC360, Prior Approval)
  • Providing updates and escalating issues, when required, to the CE Manager

Skills and Attributes

  • An Advisor who interacts with customers in a kind, empathetic and professional manner
  • Ability to handle a high volume of customers/appointments without sacrificing accuracy
  • Ability to build rapport with customers
  • Detail oriented and highly organized
  • Team player who knowledge shares with peers and manager
  • Excellent written & verbal communication skills

Experience

  • Appointment booking experience in a shop or dealership
  • Previous experience with PBS is an asset, but not mandatory
  • Previous Ford & Lincoln experience is an asset, but not mandatory

Qualifications

  • Valid Ontario Drivers License and a clean driver record
Licensed Technician

The Opportunity

We have an immediate need for a Licensed Technician or 3rd Year Apprentice to join our busy Service department. Enjoy working in a newer facility, with an air conditioned shop, onsite car wash, and service drive-thru! The Technician will join our existing team to deliver a superior experience to all of our service customers. The incumbent will be required to work Mon-Fri 8am-5pm, one late night during the week (until 8pm), and alternating Saturdays (8am-3pm). This role reports directly to our Shop Manager.

Responsibilities

  • Receive daily repair orders from the Shop Manager
  • Perform a variety of vehicle maintenance & repair jobs, as indicated on the work order with accuracy and efficiency in accordance with dealership and manufacturer standards
  • Inspect and diagnose the source of any malfunction and perform repair
  • Save and tag parts requested by customer or under warranty
  • Examine the vehicle to determine the need for additional safety or service work, notifying the Service Advisor if further work is recommended
  • Document work performed
  • Road test vehicles
  • Attend Ford sponsored training sessions

Qualifications & Experience

  • Previous Ford experience is desired, but not mandatory
  • Valid Ontario Driver’s License with a clean abstract
  • Ability to lift 50lbs comfortably & safely
  • 310S License, or registered as an Apprentice working towards your license

Skills & Attributes

  • Positive & professional attitude
  • Proven record of quality workmanship
  • Ability to multi-task and work efficiently
  • Strong problem solving ability to accurately diagnose problems
  • Respectful of timelines and deadlines
  • Proven ability to be a strong team player
  • Willingness to learn & acquire new technical knowledge (ie: attending manufacturer’s training courses)

What we offer!

  • Competitive flat rate pay based on your experience & completed training
  • Efficient electronic dispatch of work orders, no paper!
  • 3 days off in a row, every other weekend!
  • Manufacturer training – online and in-class sessions
  • Comprehensive benefits plan with CADA
  • Defined Contribution pension plan available, including employer matching
  • No bay sharing – you have your own dedicated bay
  • Company paid lunches on Saturdays
  • Fines Ford Lincoln “long weekends” 3x in the summer
  • Employee discount on vehicle purchases, parts and work in shop
  • Working for an established family owned & operated dealership in Caledon, a growing community that still has a small town feel!

Application Process

Please submit your resume to careers@finesfordlincoln.ca, Attention: Katie Fines, HR Manager. Fines Ford is an equal opportunity employer. Candidates must be legally entitled to work in Canada.

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