Ford & Lincoln Join Our Team image

Employment Opportunities

We are always looking for nice people with integrity to join the Fines Ford Lincoln team. If you want your resume added to our database for our HR Manager to review, please submit it to careers@finesfordlincoln.ca.

Explore our Job Listings
Service Coordinator
The Opportunity
This role will support the Service department in ensuring that customer appointments can be booked in an efficient & accurate manner and that customer inquiries can be answered in a timely fashion.

Hours of work: 8am – 5pm, Monday to Friday, 30 min (unpaid) meal break

Responsibilities
  • Performing inbound/outbound calls for service department
  • Service/Appointment Reminders, reaching out to no shows& rescheduling appointments
  • Support seasonal campaigns and recall notices
  • Book appointments with attention to Manufacturer/Dealer recommended maintenance schedules
  • Respond to all customer emails with accurate information and in a timely fashion
  • Cashing out customers at the end of their appointment
  • Retrieve customers from the lounge to inform them that their vehicle is ready
  • Provide additional administrative support as directed by the Customer Experience Manager (ie: warranty administration/submission, recall administrative support, seasonal campaign support, etc)
  • Work in conjunction with the Parts & Service team to provide excellent Customer Service
Skills and Attributes
  • Positive & professional attitude
  • Responsive to customer inquiries in a timely manner
  • Ability to multi-task and manage competing customer inquiries, calls, emails, etc.
  • Strong organizational skills and a keen attention to detail
  • Confident with learning new computer programs/software
  • Excellent communication skills – written, verbal (in-person and over the phone)
Experience
  • Previous experience in similar role is preferred
  • Customer service experience

Qualifications

  • Valid Ontario Driver’s License
  • Clean driver’s abstract
Application Process
Please submit your resume to careers@finesfordlincoln.ca, Attention: Katie Fines, HR Manager.

Fines Ford is an equal opportunity employer. Candidates must be legally entitled to work in Canada.

Detailer
The Opportunity
We have an immediate need for a full-time, permanent Detailer to join our busy Sales Department. Hours of work are Monday-Friday 9 am-6 pm, with the potential for additional hours during peak times.
Responsibilities include, but are not exclusive to:
Responsibilities
  • Hand wash, wax & buff exterior of new & used vehicles
  • Clean interior with vacuum, shampoo, and cleaning products
  • Use the onsite car wash
  • Follow delivery schedule, communicate with the Business Office to confirm the delivery schedule is being followed correctly
  • Vehicle check-in from transport
Experience & Skills
  • Clay bar experience
  • High speed polishing & touch up paint experience is desired, but not essential
  • Attention to detail, takes pride in the quality of their work
  • Strong time management skills
  • Flexible to changing schedules and deadlines
  • Ability to follow directions

Qualifications

  • Valid Ontario Driver’s License with clean abstract
  • Ability to drive manual transmission vehicles
Application Process
Please submit your resume to careers@finesfordlincoln.ca, Attention: Katie Fines, HR Manager.

Fines Ford is an equal opportunity employer. Candidates must be legally entitled to work in Canada.

Guaranteed Trade Button