Auto jobs at Fines Ford in Caledon near Brampton, Vaughan, King City, and Toronto
Employment Opportunities
We are always looking for nice people with integrity to join the Fines Ford Lincoln team. If you want your resume added to our database for our HR Manager to review, please submit your information and resume below.
Available positions
Check for positions currently available according to departments
The Opportunity Fines Ford Lincoln has an immediate need for a full-time Sales Consultant. The successful incumbent has previous customer service/retail experience and has a proven track record of delivering excellent customer service. The role requires evening and Saturday shifts. Sales Consultants report to the General Sales Manager. We are interested in candidates who:
Have a love for selling
Are self-motivated and goal oriented
Consistently exceed customer expectations with their sales approach and ability to build relationships
Possess a high level of honesty & integrity
Tailor their selling approach based on the clientele
Have strong written and verbal communication skills to effectively negotiate and answer questions & concerns
Qualifications
Valid Ontario Drivers License and a clean drivers record
Valid OMVIC License (or are willing to write this exam in an expedient manner)
We have an immediate need for an Apprentice to join our busy shop. This is an excellent opportunity to learn & develop. If you are interested in becoming a Licensed Technician, we want to hear from you! Gain valuable on the job experience and work for an employer who will help you progress in your career and obtain your 310S license! The incumbent must be able to work Saturdays (8am-3pm) and some evenings. The role reports to our Shop Manager.
Responsibility
Obtain daily repair orders from the Service Advisor
Assist Licensed Technicians in repairs
Perform Quicklane services
Perform vehicle maintenance and repairs as assigned, with the assistance & supervision from Licensed Technicians & Shop Manager
Assist in the diagnosis of malfunctions & perform repairs under the direction of Licensed Technicians
Save and tag parts requested by customer or under warranty
Document work performed
Road test vehicles
Assist in tire season (ie: removing tires, bagging & marking tires, storing tires and mounting tires)
Assist in keeping the shop a tidy and safe work environment, general ad hoc housekeeping duties
Skills and Attributes
Positive & professional attitude
Desire to learn & increase technical knowledge
Team player who is eager to gain more experience in their field
Ability to multi-task and manage competing demands
Strong problem solving ability to accurately diagnose problems
Respectful of timelines and deadlines
Must be able to lift and hold in place, 50lbs (ie: incumbent will be required to lift tires)
Experience
Previous experience working in a shop is beneficial, but not necessary
We have an immediate need for a Licensed Technician to join our busy Service department. Enjoy having your own bay, working in an air-conditioned shop with an efficient electronic dispatch system, onsite car wash, and service drive-thru! The Technician will join our existing team to deliver a superior experience to all of our service customers. This role reports directly to our Shop Manager. The incumbent must be able to work alternating Saturdays (8am-3pm) and some evenings. The role reports to our Shop Manager.
Responsibilities
Receive daily repair orders from the Shop Manager
Perform a variety of vehicle maintenance & repair jobs, as indicated on the work order with accuracy and efficiency in accordance with dealership and manufacturer standards
Inspect and diagnose the source of any malfunction and perform repair
Save and tag parts requested by customer or under warranty
Examine the vehicle to determine the need for additional safety or service work, notifying the Service Advisor if further work is recommended
Document work performed
Road test vehicles
Attend Ford sponsored training sessions
Skills and Attributes
Positive & professional attitude
Proven record of quality workmanship
Ability to multi-task and work efficiently
Strong problem-solving ability to accurately diagnose problems
Respectful of timelines and deadlines
Proven ability to be a strong team player
Willingness to learn & acquire new technical knowledge (ie: attending manufacturer's training courses)
Experience and Qualifications
Previous Ford experience is desired, but not mandatory
The successful incumbent is an experienced Service Advisor who quickly builds rapport with customers and can successfully multi-task in a busy and dynamic Service department. Candidate must be available to work 1 evening per week and every third Saturday to support the needs of our customers. Role reports to our Customer Experience Manager.
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Responsibilities
Greeting customers on the phone or in person
Scheduling appointments
Explaining the nature of repairs to customers, liaising between the technician and the customer
Providing repair recommendations to customers
Assists Salespeople in overcoming objections and closing deals, when required.
Advising customers how to maintain their vehicle
Selling parts and labour
Providing an extraordinary experience for all Fines Ford Lincoln customers
Utilizing Ford corporate programs when required (ie: FMC360, Prior Approval)
Providing updates and escalating issues, when required, to the CE Manager
Skills and Atrributes
An Advisor who interacts with customers in a kind, empathetic and professional manner
Ability to handle a high volume of customers/appointments without sacrificing accuracy
Ability to build rapport with customers
Detail oriented and highly organized
Team player who knowledge shares with peers and manager
Excellent written and verbal communication skills
Qualifications and Experiences
Valid Ontario Driver's License and a clean driver record
Appointment booking experience in a busy shop or dealership
Previous Ford and Lincoln experience is an asset, but not mandatory
Interested applicants should submit their resume & cover letter to careers@finesfordlincoln.ca, to the attention of Katie Fines, HR Manager. Applications will be kept in the strictest of confidence.
Fines Ford Lincoln is an equal opportunity employer. Candidates must be legally entitled to work in Canada. Accommodation will be provided in all parts of our recruitment process as required under AODA. Please advise us in advance if you require accommodation.
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