Auto jobs at Fines Ford in Caledon near Brampton, Vaughan, King City, and Toronto

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EMPLOYMENT OPPORTUNITIES

We are always looking for nice people with integrity to join the Fines Ford Lincoln team. If you want your resume added to our database for our HR Manager to review, please submit your information and resume below.

Check for positions currently available according to departments.

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Sales Consultant

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Fines Ford Lincoln has an immediate need for a full-time Sales Consultant. The successful incumbent has previous customer service/retail experience and has a proven track record of delivering excellent customer service. The role requires evening and Saturday shifts. Sales Consultant report to the General Sales Manager. We are interested in candidates who:

  • Have a love for selling
  • Are self-motivated and goal oriented
  • Consistently exceed customer expectations with their sales approach and ability to build relationships
  • Posses a high level of honesty & integrity
  • Tailor their selling approach based on the clientele
  • Have strong written and verbal communication skills to effectively negotiate and answer questions & concerns

  • Valid Ontario Drivers License and a clean drivers record
  • Valid OMVIC License (or are willing to write this exam in an expedient manner)

APPLY

General Sales Manager

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The General Sales Manager is responsible for the day-to-day management of the Sales department, including the new & used vehicle departments and Financial Services.  In this key role, the GSM is responsible for the profitable operation of the vehicle sales department by meeting or exceeding sales and customer satisfaction targets.
This is a challenging hands-on position that requires direct involvement and leadership in all aspects of the department.  The successful incumbent is someone who enjoys managing and developing a team that meets monthly sales goals. 
This role reports to the General Manager and is required to work flexible hours Monday -- Saturday. 

  • Develop and execute a strategic plan to achieve sales targets and expand the customer base.  
  • Provide regular, routine updates to the General Manager on traffic, sales and closing ratios.
  • Aid in the development of advertising campaigns and other promotions, and monitor their effectiveness.
  • Inventory management -- aged inventory, dealer trades, ordering and wholesaling.
  • Evaluate customer vehicle trade-ins using V-Auto.
  • Work with Accounting department to accurately claim incentives & commission all deals.
  • Ensure all Sales Consultants are following the dealership's sales process step-by-step and ensuring that all customers are turned over to the Financial Services Office.
  • Train and develop Sales Consultants to assist guests, answer questions, structure deals.  
  • Responsible for the department schedule to ensure proper coverage on the salesfloor.
  • Forecast aggressive yet realistic monthly goals for Salespeople and provide them with the support to meet these goals.
  • Exceed group Customer Experience Index (CEI) target and ensure that any client concerns are handled in an efficient & appropriate manner. 
  • Manage the Financial Services Department to develop and coordinate best practices for the most efficient and effective sales approach. 
  • Remain knowledgeable of the manufacturer's current product, program and promotional events, and/or those of the financial institutions. Notify the sales team of any changes so that they are up to date on all information.
  • Ensure Sales Consultants are up to date on all mandatory manufacturer training. 
  • Ensure that salespeople are informed of all new inventory and current advertising efforts, including rebates and incentives.
  • Manage the appearance of the lot so that the new and used inventory is well maintained, presentable and organized. 

  • Minimum of 3 years of previous sales management experience in the automotive industry
  • Experience with domestic automotive brands
  • High school diploma or equivalent
  • Valid Ontario G Driver's License with a clean drivers abstract 
  • Valid OMVIC registration
  • Comfort using DealerSocket, DeskIt, PBS, SnapSell

  • Proven track record of managing a sales team to success 
  • Strong communication skills both written and verbal
  • Holds themselves & their team accountable 
  • Honest with a high sense of integrity 
  • Excellent problem-solving skills
  • Able to build rapport with their team and customers

APPLY

Financial Services Manager

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Fines Ford Lincoln has an immediate need for a full-time experienced Financial Services Manager (FSM).  The successful incumbent is a sales professional who has a passion for selling, quickly builds rapport with customers, and has a track record of success in the FSM role.  The FSM will support the business' mission of offering 100% of the financial services products, to 100% of our customers, 100% of the time.  

The Financial Services Manager would report directly to the General Sales Manager.  The successful incumbent will need to work flexible hours (evenings and Saturdays) to support the needs of the business and its customers.   

The Financial Services Manager has a wide variety of responsibilities, including but not exclusive to:  
•    Ensures every customer has all repayment, risk management and vehicle protection options reviewed and explained 
•    Ensures full disclosure to customers of the costs, terms and contractual obligations of any finance and/or lease transactions, as well as any products and services offered
•    Selling of all products and services that protect the customer's vehicle including: extended warranties, pre-paid maintenance, electronic rust modules, protective chemicals, and insurances
•    Achieve targeted sales quota within budgetary guidelines
•    The FSM must continually educate the salespeople and other managers to ensure they are also in compliance when obtaining a credit application, pulling a credit bureau report, offering Ford programs, and negotiating the sale or quoting payments.
•    Completing credit application with customer, and then reviewing the available finance options to meet their needs
•    Secure acceptable financing for customers 
•    Converting outside finance customers to dealership financing 
•    Responsible for all necessary and/or related funding; license fees, down payment, finance funding, leasing funding, etc.
•    Responsible for directing Reception to complete daily licensing accurately and on time
•    Maintain control of all the paperwork until it is ready to be turned in to the accounting office 
•    Responsible for claiming all Ford incentives and programs in a timely manner, and verifying funds received
•    Responsible for daily updating of FSM's columns in Deal Tracking spreadsheet
•    Schedule, monitor and control all daily deliveries with sales staff and customers
•    Responsible for reporting sold units to Ford

•    Experience in dealership environment, at least 5 yrs 
•    Previous experience in selling the full suite of financial services products 

•    Strong closing abilities 
•    Self-motivated & goal oriented
•    Ability to build rapport with customers and the sales team 
•    Strong organizational skills and detail oriented for accurate paperwork 
•    Excellent written & verbal communication skills 

•    Valid OMVIC License
•    Valid Ontario Drivers License and a clean driver record

APPLY

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Technician

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We have an immediate need for a Licensed Technician to join our busy Service department. Enjoy having your own bay, working in an air-conditioned shop with an efficient electronic dispatch system, onsite car wash, and service drive-thru! The technician will join our existing team to deliver a superior experience to all of our service customers. This role reports directly to our Shop Manager. the incumbent must be able to work alternating Saturdays (8am-3pm) and some evenings. The role reports to our Shop Manager.

  • Receive daily repair orders from Shop Manager
  • Perform a variety of vehicle maintenance & repair jobs, as indicated on the work order with accuracy and efficiency in accordance with dealership and manufacturer standards
  • Inspect and diagnose the source of any malfunction and perform repairs
  • Save and tag parts requested by customer or under warranty
  • Examine the vehicle to determine the need for additional safety or service work, notifying the Service Advisor if further work is recommended
  • Document work performed
  • Road test vehicles
  • Attend Ford sponsored training sessions

  • Positive & professional attitude
  • Proven record of quality workmanship
  • Ability to multi-task and work efficiently
  • Strong problem-solving ability to accurately diagnose problems
  • Respectful of timelines and deadlines
  • Proven ability to be a strong team player
  • Willingness to learn & acquire new technical knowledge (ie: attending manufacturer's training courses)

  • Previous Ford experience is desired, but not mandatory
  • Valid Ontario Driver's License
  • Ability to lift 50 lbs comfortably & safely
  • 310S License

APPLY

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 Interested applicants should submit their resume & cover letter to careers@finesfordlincoln.ca, to the attention of Katie Fines, HR Manager. Applications will be kept in the strictest of confidence.

Fines Ford Lincoln is an equal opportunity employer. Candidates must be legally entitled to work in Canada. Accommodation will be provided in all parts of our recruitment process as required under AODA. Please advise us in advance if you require accommodation.

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