Auto jobs at Fines Ford in Caledon near Brampton, Vaughan, King City, and Toronto

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EMPLOYMENT OPPORTUNITIES

We are always looking for nice people with integrity to join the Fines Ford Lincoln team. If you want your resume added to our database for our HR Manager to review, please submit your information and resume below.

Check for positions currently available according to departments.

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Sales Consultant

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Fines Ford Lincoln has an immediate need for a full-time Sales Consultant. The successful incumbent has previous customer service/retail experience and has a proven track record of delivering excellent customer service. The role requires evening and Saturday shifts. Sales Consultant report to the General Sales Manager. We are interested in candidates who:

  • Have a love for selling
  • Are self-motivated and goal oriented
  • Consistently exceed customer expectations with their sales approach and ability to build relationships
  • Posses a high level of honesty & integrity
  • Tailor their selling approach based on the clientele
  • Have strong written and verbal communication skills to effectively negotiate and answer questions & concerns

  • Valid Ontario Drivers License and a clean drivers record
  • Valid OMVIC License (or are willing to write this exam in an expedient manner)

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Sales Manager

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The Sales Manager is responsible for the day-to-day management of the Sales Consultant team, working with them to ensure that Fines Ford Lincoln's guests have a positive purchasing experience.

The successful incumbent is someone who enjoys managing and developing a team of Sales Consultants and ensuring that monthly sales goals are met.   This is a great opportunity for a candidate who has a track record of success in automotive sales and is looking for an opportunity to coach & motivate a sales team.   This role reports to the General Sales Manager and is required to work alternating evenings and Saturday shifts.  

  • Coach, mentor and train Sales Consultants to assist guests, answer questions, structure deals and/or payments.   
  • Ensure all Sales Consultants are following the dealership's sales process step-by-step and ensuring that all customers are turned over to the FSO.  
  • Direct and schedule the activities of all department employees -- knowing what each Sales Consultant is working on, who they need to follow up with, what deliveries are happening, etc.    Log, track and account for every guest interaction. 
  • Responsible for the department schedule to ensure proper coverage on the salesfloor. 
  • Manage the dealership's leasing portfolio 
  • Assists Salespeople in overcoming objections and closing deals, when required.
  • Forecast aggressive yet realistic monthly goals for Salespeople and provides them with the support to meet these goals and a performance plan when objectives are not being met. 
  • Ensures new owners are contacted within 24 hours of delivery to verify satisfaction with sales and delivery process, fostering a positive Guest Experience
  • Works with the GSM to ensure that any client concerns are handled in an efficient & appropriate manner.  
  • Remain knowledgeable of the manufacturer's current product, program and promotional events, and/or those of the financial institutions. Notify the sales team of any changes so that they are up to date on all information. 
  • Ensure Sales Consultants are up to date on all mandatory manufacturer training.  

  • High school diploma or equivalent
  • Minimum of 3 years of previous management experience in the automotive industry
  • Valid Ontario G Driver's License with a clean drivers abstract 
  • Valid OMVIC registration
  • Comfort using DealerSocket, DeskIt, PBS, SnapSell

  • Proven track record of managing a sales team to success 
  • Strong communication skills both written and verbal
  • Holds themselves & their team accountable 
  • Honest with a high sense of integrity 
  • Excellent problem-solving skills
  • Able to build rapport with their team and customers

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Financial Services Manager

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Fines Ford Lincoln has an immediate need for a full-time experienced Financial Services Manager (FSM).  The successful incumbent is a sales professional who has a passion for selling, quickly builds rapport with customers, and has a track record of success in the FSM role.  The FSM will support the business' mission of offering 100% of the financial services products, to 100% of our customers, 100% of the time.  

The Financial Services Manager would report directly to the General Sales Manager.  The successful incumbent will need to work flexible hours (evenings and Saturdays) to support the needs of the business and its customers.   

The Financial Services Manager has a wide variety of responsibilities, including but not exclusive to:  
•    Ensures every customer has all repayment, risk management and vehicle protection options reviewed and explained 
•    Ensures full disclosure to customers of the costs, terms and contractual obligations of any finance and/or lease transactions, as well as any products and services offered
•    Selling of all products and services that protect the customer's vehicle including: extended warranties, pre-paid maintenance, electronic rust modules, protective chemicals, and insurances
•    Achieve targeted sales quota within budgetary guidelines
•    The FSM must continually educate the salespeople and other managers to ensure they are also in compliance when obtaining a credit application, pulling a credit bureau report, offering Ford programs, and negotiating the sale or quoting payments.
•    Completing credit application with customer, and then reviewing the available finance options to meet their needs
•    Secure acceptable financing for customers 
•    Converting outside finance customers to dealership financing 
•    Responsible for all necessary and/or related funding; license fees, down payment, finance funding, leasing funding, etc.
•    Responsible for directing Reception to complete daily licensing accurately and on time
•    Maintain control of all the paperwork until it is ready to be turned in to the accounting office 
•    Responsible for claiming all Ford incentives and programs in a timely manner, and verifying funds received
•    Responsible for daily updating of FSM's columns in Deal Tracking spreadsheet
•    Schedule, monitor and control all daily deliveries with sales staff and customers
•    Responsible for reporting sold units to Ford

•    Experience in dealership environment, at least 5 yrs 
•    Previous experience in selling the full suite of financial services products 

•    Strong closing abilities 
•    Self-motivated & goal oriented
•    Ability to build rapport with customers and the sales team 
•    Strong organizational skills and detail oriented for accurate paperwork 
•    Excellent written & verbal communication skills 

•    Valid OMVIC License
•    Valid Ontario Drivers License and a clean driver record

APPLY

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Technician

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We have an immediate need for a Licensed Technician to join our busy Service department. Enjoy having your own bay, working in an air-conditioned shop with an efficient electronic dispatch system, onsite car wash, and service drive-thru! The technician will join our existing team to deliver a superior experience to all of our service customers. This role reports directly to our Shop Manager. the incumbent must be able to work alternating Saturdays (8am-3pm) and some evenings. The role reports to our Shop Manager.

  • Receive daily repair orders from Shop Manager
  • Perform a variety of vehicle maintenance & repair jobs, as indicated on the work order with accuracy and efficiency in accordance with dealership and manufacturer standards
  • Inspect and diagnose the source of any malfunction and perform repairs
  • Save and tag parts requested by customer or under warranty
  • Examine the vehicle to determine the need for additional safety or service work, notifying the Service Advisor if further work is recommended
  • Document work performed
  • Road test vehicles
  • Attend Ford sponsored training sessions

  • Positive & professional attitude
  • Proven record of quality workmanship
  • Ability to multi-task and work efficiently
  • Strong problem-solving ability to accurately diagnose problems
  • Respectful of timelines and deadlines
  • Proven ability to be a strong team player
  • Willingness to learn & acquire new technical knowledge (ie: attending manufacturer's training courses)

  • Previous Ford experience is desired, but not mandatory
  • Valid Ontario Driver's License
  • Ability to lift 50 lbs comfortably & safely
  • 310S License

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Accounts Receivable/Payable Clerk

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Fines Ford Lincoln has an immediate need for a full-time Accounts Receivable/Payable Clerk. This is a wonderful opportunity for a detail oriented, deadline driven individual.   Previous AR/AP experience required.  The role reports to the Controller and is required to work Monday to Friday from 9am-5pm.   

•    Daily balancing of the Service and Parts department float, including the resolution of discrepancies 
•    Balance the Point of Sale (POS) on a daily basis
•    Ongoing releasing and posting of journal entries
•    Follow up on warranty payment discrepancies with warranty administrator
•    Process accounts receivables including: 
- Prepare weekly aging report 
- Receive cheques, match with invoice & statement 
- Liaise with customers regarding arrears receivables and notify Controller, when appropriate 
-  Initiate credit & reference checks for customer accounts 
•    Accounts payables function, including: 
- Preparing cheques, updating records, obtain necessary signatures 
- Communicate with vendors regarding overpayment, invoice errors, etc. 
•    Preparation of daily bank deposit 
•    Distribution of incoming mail and prepare daily outgoing mail 
•    Back-up support for main reception
•    May provide relief/back up support to the Deal Administrator during peak times and absences 
•    Ad-hoc support provided to the Controller & General Manager, on an as needed basis with administrative tasks 

•    Prior experience in an AR/AP role is preferred 
•    Previous experience in a dealership environment is desired, but not mandatory  
•    Completion of college level Business Administration program, specializing in Accounting 

•    Prior experience in an AR/AP role is preferred 
•    Previous experience in a dealership environment is desired, but not mandatory  
•    Completion of college level Business Administration program, specializing in Accounting 

APPLY

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 Interested applicants should submit their resume & cover letter to careers@finesfordlincoln.ca, to the attention of Katie Fines, HR Manager. Applications will be kept in the strictest of confidence.

Fines Ford Lincoln is an equal opportunity employer. Candidates must be legally entitled to work in Canada. Accommodation will be provided in all parts of our recruitment process as required under AODA. Please advise us in advance if you require accommodation.

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